the Mark Pike

About a month ago I had an idea for a feature that I wanted a travel website to implement. So I wrote them.

Hi Kayak,

I love you.

I also love my long-distance girlfriend, which is why I’m writing you with the following feature request.

Cheapest way for person from city A to see person from city B. Sometimes the result will be person traveling from A to B. Other times it will be B to A. Finally, there’s the exciting option of city C (wherein both people travel). 

For context, my lovely lady lives in Cleveland and I live in San Francisco. If it’s overall cheaper for us to meet in Vegas, that’d be nice to know.

Keep up the good work.

Love,
Mark

They wrote back the next day. 

Hi Mark, 

What a great request (and if I may say so, it sounds like your girlfriend is a lucky woman).

Have you experimented with our custom airports search?  You can specify both CLE and SFO as the To airport and LAS, say, as the From:

http://www.kayak.com/flights/CLE,SFO,nearby-LAS,nearby/2011-04-08/2011-04-10

Or …

Have you played around with our Explore or Buzz features?

http://www.kayak.com/explore
http://www.kayak.com/buzz

I wish you the very best in your travel planning!

Kind regards and happy travels,
Kristin

That’s some amazing customer service correspondence right there. Kayak, give Kristin a raise.

I’d still love it if they implemented my idea. But, in the mean time, I did some serious custom search exploring and found out that a long weekend in Austin, Texas was pretty affordable and looked like a great time.

Just got back from that trip to Austin and had a blast. BBQ, Barton Springs, lounging at Hotel San Jose— it was a perfect weekend vacation.